Process Mining and the ProM Framework: An Exploratory Survey

In the last decade the field of process mining gained attention from research and practice. There is, however, not much known about the use and the appreciation of the involved techniques and tools, many of which are integrated into the well-known ProM framework. Therefore a questionnaire was sent out to ask people’s opinions about process mining and the ProM framework. This paper reports on the answers and tries to link them to existing knowledge from academic literature and popular articles. It must be seen as a first, exploratory attempt to reveal the adoption of process mining and the actual use of the ProM framework.